User Guide: Accessing the Portal
Logging In
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Navigate to ems.bluefletch.com
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Enter an email in the Sign-in box, then select CONTINUE.
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Then, enter the password, and select SIGN IN.
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Once logged in, the user will be navigated to the Support Agent tab. Verify that the correct user information appears in the top right corner.
Note : An admin user will have an Admin tab that consists of subtabs, including Cards and Event Explorer, in the navigation bar.